PRIVACY POLICY

Last updated: 12th February 2026

Kid Friendly Places (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Kid Friendly Places is a certification organisation supporting businesses across Scotland to become recognised as family-friendly venues.

Contact details:
Email: info@kidfriendlyplaces.co.uk

If you have any questions about this policy or your personal data, please contact us using the details above.

2. What Information We Collect

We may collect and process the following information:

Information you provide to us

• Name

• Email address

• Organisation name

• Sector

• Phone number (if provided)

• Information submitted through contact forms

• Information submitted as part of the certification process

For Certified Organisations

• Business contact details

• Self-assessment responses

• Site visit notes and recommendations

• Materials submitted for directory listing

Automatically collected information

When you visit our website, we may collect:

• IP address

• Browser type

• Pages visited

• Time spent on pages

• Cookies (see Section 7)

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries

• Process certification registrations

• Deliver our certification programme

• Provide feedback and recommendations

• Manage and publish directory listings

• Send relevant updates (where consent has been given)

• Improve our services and website

• Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you submit a form or opt into communications

• Contract – when processing is necessary for certification services

• Legitimate Interests – to operate and improve our services

• Legal Obligation – where required by law

You may withdraw consent at any time.

5. Sharing Your Information

We do not sell your personal data.

We may share information with:

• Website hosting providers

• Email marketing platforms

• CRM or data management systems

• Professional advisers (accountants, legal advisers)

• Regulatory authorities where legally required

All third parties are required to keep your data secure and confidential.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide certification services

• Maintain directory listings

• Comply with legal obligations

You may request deletion of your personal data at any time.

7. Cookies

Our website may use cookies to:

• Improve functionality

• Analyse website traffic

• Remember preferences

• Support form submissions

You can control cookies through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

To exercise your rights, contact us at info@kidfriendlyplaces.co.uk

10. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.